At People Tech Potential the mission is two-fold. Firstly, help organisations be successful by ensuring that their people, technology and processes - and data - are setting the foundations for success. Building from this, optimise how people work by considering the organisational purpose and knowledge.
I bring a variety of frameworks backed by deep experience and qualifications to help work through these questions, to maximise the chance that you’re focusing on the most important things, and minimise the time spent on the wrong things when this doesn’t work.
- worked as an employee in many company sizes and situations: 200 year old insurance company; global leading tech firms; 2 x startup/scale ups; non-exec director for a charity; independent business owner
- delivered 100+ professional services engagements for broad range of clients
- significant and varied professional experience as HR Business Partner, Product Manager, Business Transformation Manager
- Post-grad qualifications in psychology and HR management
Services
HCM System Health Check
What it is
A structured diagnostic to assess how effectively your HR technology is adopted and delivering value. We review your HCM system in the context of your people, processes, technology, and data, ensuring alignment with organisational goals.
Why it matters
Organisations often invest heavily in HR systems but underuse them, leading to poor adoption, duplication of effort, or reliance on manual workarounds. A health check highlights opportunities to:
- Improve efficiency and employee experience
- Integrate HR with wider business systems
- Optimise data for decision-making
- Identify whether to enhance the current system or consider new options
How we deliver it
- Assessment – Review HR data quality, integrations, and process alignment
- Insights & Recommendations – Practical report highlighting strengths, gaps, and opportunities
- Programme Management – Support with implementation of recommendations, whether internal changes or procurement of a new system
HR Operations and Technology Transformation
What it is
Tailored interventions to help organisations adapt, grow, and thrive. We focus on the interplay of people, process, technology, and data — with deep expertise in psychology, neuroscience, HR, and systems thinking.
Why it matters
Scaling, cultural change, and external shocks (e.g. AI adoption, remote working, funding shifts) require organisations to rethink how they operate. Leaders often know something has to change but need structured, evidence-based support to design and deliver that change.
How we deliver it
- Diagnosis – Understand current state and root causes (using systems thinking and data analysis)
- Co-creation – Engage teams to design solutions that balance efficiency, adoption, and culture
- Implementation – Deliver change using agile, lean, and structured programme management approaches
- Sustainability – Build knowledge, tools, and practices to embed lasting improvement
Knowledge for Growth
What it is
A practical service that helps scaling organisations capture, structure, and share the knowledge they need to keep growing. We work with you to reduce “knowledge debt” — the gap between what new employees need to know to be effective, and what is actually accessible to them.
Why it matters
During early growth, founders and early employees carry much of the company’s knowledge. This works when the team is small and learning informally, but as hiring accelerates:
- New joiners struggle to ramp up quickly
- Knowledge silos emerge between functions (e.g. sales vs. customer success)
- Founders get trapped in day-to-day operations
- Attrition increases, mistakes rise, and customer escalations become common
These symptoms can slow growth — or even threaten viability. Many scale-ups don’t fail because of product, but because they fail to manage their knowledge and culture at scale.
How we deliver it
- Assessment – Identify knowledge gaps and onboarding pain points
- Design – Create a tailored knowledge management framework balancing documentation, resources, and culture
- Enablement – Develop learning resources, sales/implementation collateral, and onboarding programmes
- Tools & Systems – Recommend and implement knowledge management solutions (from lightweight playbooks to CRMs, knowledge bases and AI solutions)
- Culture Change – Embed new behaviours, encouraging knowledge sharing without adding bureaucracy
Why Work With Us
- Holistic expertise – People, process, technology, and data considered together
- Practical frameworks – Blending agile product management, established business transformation methodologies, and systems thinking principles
- Human-centred – Grounded in performance psychology, neuroscience insights, and HR practice
- Proven impact – Experience spanning fast-growing SaaS firms, global corporates, and non-profits
Ways of Working With Us
- Fixed Packages – Entry-level diagnostics like the HCM System Health Check (fixed fee, clear deliverables)
- Tailored Projects – Bespoke improvement initiatives addressing specific challenges
- Programme Management – Ongoing support to deliver complex, multi-stakeholder change programmes